Social Media Messaging: 10 Best Mobile Messaging Apps for Service [New Data]

Use these mobile and social media messaging apps to supplement your live chat offer and create a more omnichannel experience for your customers.

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  August 19th, 2024 This newsletter was hand-curated while listening to Trying to be Cool. The Weekly Update HubSpot Service Blog Catch up on your prescribed dosage of all things customer service with this week's latest and greatest content on the Service Blog.   — Tristen Taylor, Editor Social Media Messaging: 10 Best Mobile Messaging Apps for Service [New Data]   By Clint Fontanella Live chat is a powerful customer service tool that enhances support team efficiency through multitasking capabilities and automation. Many customers, like myself, also frequently use similar chat features in casual settings, such as texting, instant messaging, or "DMing." For example, recent survey data shows that...   Read more     Eager to uncover the latest customer service statistics and trends of the year? Download our 2024 State of Customer Service Report for Free Explore more articles Perfect Your Customer Onboarding With Our Expert Tips [Easy Guide + Checklist]   By Madeleine LaPlante-Dube   Read more How to Build a Strong Customer Referral Program in 2024 [Ideas & Examples]   By Madeleine LaPlante-Dube   Read more The Ultimate Guide to Customer Reviews and Testimonials   By Kristen Baker   Read more What Is Social Media Listening & Why Is It Important? [+Expert Tips]   By Sophia Bernazzani Barron   Read more Customer Service Question of the Week True or False: 80% of your current customers will be the source of 20% of your company's profits.   True False View previous poll results here. Update language | Actualiza el idioma | Changer la langue | Sprache ändern | Atualize idioma | 受信言語を更新する HubSpot, 2 Canal Park, Cambridge, MA 02141, USA, 888-482-7768 Unsubscribe Manage preferences