AI in Customer Service: 11 Ways to Use it [+ Examples & New Data]

Discover how you can leverage artificial intelligence (AI) in customer service to increase efficiency and improve the customer experience.

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  August 5th, 2024 This newsletter was hand-curated while listening to Dadvocate. The Weekly Update HubSpot Service Blog Catch up on your prescribed dosage of all things customer service with this week's latest and greatest content on the Service Blog.   — Tristen Taylor, Editor AI in Customer Service: 11 Ways to Use it [+ Examples & New Data]   By Alana Chinn As someone who loathes spending hours on the phone just to reach a customer service rep that can fix my issue, I can see a ton of value in implementing more AI solutions. And most service leaders today agree. According to HubSpot's annual State of Service report...   Read more     Eager to uncover the latest customer service statistics and trends of the year? Download our 2024 State of Customer Service Report for Free Explore more articles What Is Social Media Listening & Why Is It Important? [+Expert Tips]   By Swetha Amaresan   Read more The Best Review Management Software for 2024   By Erin Pennings   Read more How to Create a Survey in Excel, Word, Google, Facebook, & SurveyMonkey   By Sophia Bernazzani Barron   Read more The New Client Onboarding Questionnaire You'll Want to Send to Customers   By Rami El-Abidin   Read more Customer Service Question of the Week True or False: Customer service pros estimate they save an average of 2 hours and 11 minutes a day by using generative AI.   True False View previous poll results here. Update language | Actualiza el idioma | Changer la langue | Sprache ändern | Atualize idioma | 受信言語を更新する HubSpot, 2 Canal Park, Cambridge, MA 02141, USA, 888-482-7768 Unsubscribe Manage preferences