Hey alluser,
Today, I've got an exciting news to share with you!
WPBeginner Growth Fund has taken an investment stake in GrooveHQ, a top-rated customer support help desk software.
Over 2,000+ businesses around the world use Groove's help desk software to offer best-in-class customer support at scale with streamlined workflows and less stress.
>> See More About GrooveHQ + Behind the Scenes Story
The best part about Groove is that you get all the powerful help desk features without the high expense of some of its competitors, like Zendesk or Help Scout. For example, If you use Help Scout or Zendesk, you could instantly reduce your costs by 40 - 80% by simply switching to Groove.
Take a look at a few of its features:
- Powerful Shared Inbox: Stay on top of your team's conversations by organizing, prioritizing, and solving customer requests from multiple communication channels, like Gmail, social media channels, and more.
- Smart Workflow Automations to Save Time: Their smart rules and automations help you speed up your workflow and save time.
- Centralized Customer Support Reports: Fine-tune operations and improve productivity by tracking and optimizing your team's performance
- Easy Knowledge Base Builder: Quickly launch support docs and customize them the way you want.
And a lot more...
In a nutshell, if you're looking for affordable help desk software for your business, then Groove is the perfect solution.
I have also written a detailed blog post about this investment and the background story.
Every time I share news like this, I realize that I'm only able to do what I love every day because of you, our amazing readers, and I'm extremely grateful for your support throughout the years.
WPBeginner and Awesome Motive would not be here without YOU, and I just want to say how much I appreciate all of you.
And I look forward to continuing serving you, and the larger WordPress / web ecosystem for years to come.
Cheers,
Syed Balkhi,
Founder of WPBeginner
