Hey alluser,
Today, I've got an exciting news to share with you!
WPBeginner Growth Fund has taken an investment stake in HeroThemes, the parent company behind the popular WordPress knowledge base theme and plugin called Heroic KB and KnowAll Theme.
Over 26,000 smart business owners use HeroThemes tools to create an extensive knowledge base and offer best-in-class customer support to their customers.
Simply put, HeroThemes transforms your WordPress website into an excellent customer support platform.
>> See How HeroThemes Tools Work + Behind the Scenes Story
HeroThemes offers all the powerful tools to deliver a great customer support experience to your customers. Let's take a look:
- Heroic KB: #1 WordPress knowledge base plugin that helps you add a customer support portal to your existing business website.
- KnowAll: It's a dedicated knowledge base theme that enables you to build a knowledge base website and also offers deep integration with the Heroic KB plugin.
- Heroic Inbox: The #1 helpdesk & customer support plugin that lets you manage support tickets and customer emails right in your WordPress site.
- Heroic FAQs: It lets you publish frequently asked questions to improve support response time and avoid receiving repetitive customer emails.
Several of our knowledge base sites are also powered by Heroic KB plugin and our doc sites use a lot of the functionality that we forked from this plugin. If you run a business and want to easily publish documentation, tutorials, and how-to articles, on your website, then you need to consider using HeroThemes customer support tools.
The best part is that these tools also help you scale your support and manage support requests all within your WordPress site. I have also written a detailed blog post about this investment and the background story because Chris Hadley, the founder of HeroThemes has been a longtime follower of WPBeginner, so it's pretty cool that it's now part of WPBeginner Growth Fund.
Every time I share news like this, I realize that I'm only able to do what I love every day because of you, our amazing readers, and I'm extremely grateful for your support throughout the years.
WPBeginner and Awesome Motive would not be here without YOU, and I just want to say how much I appreciate all of you.
And I look forward to continuing serving you, and the larger WordPress / web ecosystem for years to come.
Cheers,
Syed Balkhi
Founder of WPBeginner | 
